1. Terms of Use
Aspirant wants you to have a positive experience using our website, respects your privacy and is committed to protecting it. This document explains our policies and practices regarding on-line survey participant information. It is through this document that we intend to provide you with information on the use of our website as well as a level of comfort and confidence in how we collect, use, and safeguard personally identifiable information (if captured) and other data that is collected or that you provide through this survey, and how you can contact us if you have any questions or concerns.
2. The business purpose of this website
a. The purpose of the survey website is to gather, analyze, and report based on feedback collected by end-users.
b. The purpose of the dashboard portal is to provide a secure location for your company leaders to review the summarized, pseudonymized insights gained through the feedback provided through the survey website.
3. Confidentiality
a. Unless otherwise noted in the survey, your responses will be aggregated with responses from other participants and in summary to build overarching themes for our market research, benchmarking, and/or as used to report back to our client(s).
b. Verbatim responses to open-ended questions will be reported as written. You agree that you will not disclose or provide information that you would like to remain confidential.
4. If personally identifiable information is used
It is not the intention of most surveys to gather personally identifiable information. The survey can be sent to you in two different ways.
a. General Link: The link you accessed this website with was a generic link that enables you to respond to this survey.
b. Directed Email: The link sent is a unique link for your survey. This link is specific to you and will typically be sent by Aspirant to your email, which has been provided to Aspirant by your employer as a part of an agreement between the same.
If personally identifiable information is gathered (such as title, region, organizational role, email, etc.), Aspirant will strive to pseudonymize the other information that is gathered. There may be situations where your personally identifiable information is still linked to your responses.
5. How aggregate or non-personally identifiable information is collected from website visitors
We also collect non-personally identifiable information (also referred to as "non-personal information" or "aggregate information") from website visitors. We collect this information on an aggregate/anonymous basis. Non-personal information collected includes tracking the website pages that are visited or the amount of time spent on this website.
Our primary goal in collecting aggregate information is to be able to perform website metrics that allow us to improve the website. We need to collect aggregate/anonymous information for the following reasons, including but not limited to, tracking page visits and peak website usage times.
6. How aggregate or non-personally identifiable information is used
Non-personally identifiable information we collect may be used to:
• Compile aggregate and statistical data to help in website design and to identify popular features
• Measure website activity to enable us to update our website to better meet user wants and needs
• Make the website visitor experience more customer friendly
• We may utilize non-personally identifiable information for the purpose of performing analytics on the users' experience while visiting this website. This analysis may be performed:
o on an aggregate level and does not identify you or your information personally
o by a third-party vendor acting on behalf of Aspirant
o to improve the user experience
Any information that is provided to a third-party vendor is to be used only for the purpose of performing the analytics and compiling reports of the data. The third-party vendor is restricted from using this data in any other way other than to provide these services to Aspirant and they may not share or resell this data.
7. Sharing your information
We do not share, sell, or license the use of personally identifiable information with third parties for their independent use. Survey results are determined from de-identified or anonymous data and any dashboard results are presented in the aggregate.
We will only disclose your personally identifiable information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) protect and defend the rights or property of Aspirant and this website; or, (b) to protect the personal safety of users of Aspirant, its websites, or the public.
8. Data Security & Storage
Physical Security: All information systems and hosting infrastructure resides in world-class SOC 2 certified data centers. These data centers include significant physical security controls (e.g., 24×7 monitoring, cameras, visitor logs, entry requirements).
Network Security: Secure VPN, 2FA (two-factor authentication), and role-based access is enforced for systems management team. Central logging systems capture and archive all internal Aspirant systems access including any failed authentication attempts.
Administrative Security: We maintain internal information security policies and regularly review and update them. Our employees are screened using background checks within guidelines of Pennsylvania Law. We provide security guidelines and training for security and technology use.
Security breaches: No method of transmission over the internet and no method of electronic storage is perfectly secure. We cannot guarantee absolute security. However, if a breach occurs, we will notify affected users at the email address that you provide.
9. Processing of personal data
Collection of personally identifiable information is rarely the intention of our assessments. In the unlikely event that it is collected, it will be handled in compliance with this Privacy Statement and our Data Retention Policy.
By visiting this website and by providing your personally identifiable information to us, you understand and consent voluntarily to the collection, use, processing, transfer, and disclosure of any personally identifiable and non-personally identifiable information globally, including but not limited to the United States, in accordance with this Privacy Statement.
While it is unlikely that this information will be transferred outside of the United States, by visiting this website and by providing such information, you consent to the transfer of such information across country borders, including but not limited to the use, processing, and disclosure of such information to global locations as required.
10. Intended Geography of this Survey
In the instance that personal identifiable information is shared between the United States of America and the European Union, it is shared pursuant to certain approved data transfer frameworks.
11. Legal Bases for Using Your Personal Information
There are different legal bases that we rely on to use your personal information provided via the Website, namely:
• Performance of a contract – The use of your personal information may be necessary to allow you to use the Website.
• Consent – You provide consent to the processing of your data.
12. Your Choices and Your Rights
• You have certain rights regarding your personal information. Every user is entitled to the following:
• The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service, based on the administrative costs of complying with the request if the request is manifestly unfounded or excessive; or if an individual requests further copies of their data following any such request.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we to complete the information you believe is incomplete.
• The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions, detailed at https://gdpr.eu/article-23-restrictions/.
• The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions, detailed https://gdpr.eu/article-23-restrictions/.
13. Sensitive Data/Demographic Data
While we do not collect sensitive personally identifiable information, we acknowledge that many of the optional demographic questions may include sensitive protected characteristics. These are optional questions, and the survey can still be taken without responding to any of these question by selecting “prefer not to answer”.
14. Limitation of Liability
a. Disclaimers. While it is in Aspirant's interest to provide you with a great experience when using the Services (and we love to please our customers), there are certain things we do not promise about them. We try to keep our online Services up, but they may be unavailable from time to time for various reasons. EXCEPT AS EXPRESSLY PROVIDED IN THESE TERMS AND TO THE EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES AND ANY GUIDANCE OR RECOMMENDATIONS THEREIN ARE PROVIDED "AS IS" AND ASPIRANT DOES NOT MAKE WARRANTIES OF ANY KIND, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OR ANY REPRESENTATIONS REGARDING AVAILABILITY, RELIABILITY, OR ACCURACY OF THE SERVICES.
b. Exclusion of Certain Liability. TO THE EXTENT PERMITTED BY APPLICABLE LAW, ASPIRANT, ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, SUPPLIERS, AND LICENSORS WILL NOT BE LIABLE FOR (A) ANY INDIRECT, CONSEQUENTIAL, SPECIAL, INCIDENTAL, PUNITIVE, OR EXEMPLARY DAMAGES WHATSOEVER, OR (B) LOSS OF USE, DATA, BUSINESS, REVENUES, OR PROFITS (IN EACH CASE WHETHER DIRECT OR INDIRECT), ARISING OUT OF OR IN CONNECTION WITH THE SERVICES AND THESE TERMS, AND WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, EVEN IF ASPIRANT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
c. Limitation of Liability. TO THE EXTENT PERMITTED BY APPLICABLE LAW, THE AGGREGATE LIABILITY OF EACH OF ASPIRANT, ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, SUPPLIERS, AND LICENSORS ARISING OUT OF OR IN CONNECTION WITH THE SERVICES AND THESE TERMS WILL NOT EXCEED THE GREATER OF: (A) THE AMOUNTS PAID BY YOU TO ASPIRANT FOR USE OF THE SERVICES AT ISSUE DURING THE 12 MONTHS PRIOR TO THE EVENT GIVING RISE TO THE LIABILITY; AND (B) US $200.
15. Contacting us
If you make a request, we have one month to respond to you. We have engaged Juksta as our GDPR Representative as our EU Article 27 GDPR Representative, and Data Subject Requests are facilitated through their online web portal. Juksta is also our UK Representative for Data Subject Requests.
If you have any questions, comments, or concerns about this online privacy statement or have any questions regarding the contents of this website please contact us at:
Aspirant
Nova Tower 1, One Allegheny Square, Suite 502
Pittsburgh, PA 15212
How to contact the appropriate authorities.
You also have the right to make a complaint to the appropriate authorities. By country they are as follows:
Czech Republic: The Office for Personal Data Protection: www.uoou.cz
15. Version
The terms of use and privacy statement may be updated from time to time to reflect changes. This was updated in January 2023.
